Corporate memory – the hard way. Denham Grey has written a blog entry on the knowledge management dream of capturing corporate memory. To quote: One of the central themes of KM is the design, building and maintenance of an effective ‘corporate memory’, a repository, a dare… [Column Two]

“We did not design for dialog, we built a vault to secure objects, when we badly needed a place to support relationships. We indexed, clustered and classified the content, when we really needed to point to people, we imposed order, when we should have co-designed, permitted emergence and shared the meaning, we had workflow and access rights, when we needed empathy, support, evangelism and interaction.”