Just about every solution I’ve implemented over the last twelve years has been workflow-centric. Lately, many of our clients have been trying to slog through the–often political–business of understanding what “workflow” really means. Usually it is in the context of trying to determine when to use a standalone workflow engine versus the workflow functionality built-in to a document management or content management system.
I don’t have an easy answer on that last point yet, but in doing research on the topic, I did stumble across an excellent article on “The State of Workflow” at JBoss’ jBPM site. If you are involved in workflow or BPM initiatives it is certainly worth a read.