The role of an intranet manager. I summarised the role of an intranet manager in a recent report I wrote for a client. The list ended up as: promoting awareness and use of the intranet developing an intranet strategy liaising with intranet stakeholders setting appropriate intranet… [Column Two]
Category: Knowledge Management
A nebulous and somewhat nefarious term but no one’s come up with a better one yet.
IBM research papers on knowledge management.
Some excellent resources found by Lilia in her research.
IBM research papers on communities, learning and more.
Trying to find a paper on-line gives you a lot of other interesting things. So, I came accross public papers of IBM Watson Research Center. These are some I’d like to check out:
- 02-07 Understanding the Individual, Community and Organizational Benefits of Work-Based Communities
- 02-01 Understanding the Benefits and Costs of Communities of Practice
- 01-06 The Dynamics of Social Interaction in a Geography-based Online Community
- 01-03 Social Construction of Knowledge and Authority in Business Communities and Organizations
- 00-07 Coming to the Crossroads of Knowledge, Learning, and Technology: Integrating Knowledge Management and Workplace Learning
- 00-06 New Workplace Learning Technologies: Activities and Exemplars
- 00-05 Designing Learning: Cognitive Science Principles for the Innovative Organization
Lotus, AOL Working on IM Client Integration. Vendors look to enhance interoperability between corporate and consumer instant messaging systems. [Technology News from eWEEK and Ziff Davis]
KM Column: Metrics for knowledge management & content management. My latest KM Column article has just been uploaded to the website: Metrics for knowledge management and content management Metrics are an effective way of setting project targets, assessing success, and tracking ongoing health. This article summarises a range of… [Column Two]
Intranet Benchmarking Association. Thanks to Googlert, I’ve just become aware of the Intranet Benchmarking Association. I haven’t yet had a chance to look into what they do in practice, but it certainly looks interesting. To quote: The Intranet Benchmarking Association (IBA) is dedicated… [Column Two]
Both the IBA and “Googlert” look like they are worth further investigation.
Cool stuff coming from IBM:
The value of storytelling
References on the value of storytelling in an org at McGee’s Musings. Chris K., a guy that used to work at Nav once talked about the value of storytelling. I got the gist but never dug deeper. These books might be a good start.
Microsoft acquires PlaceWare
A Groovy Move? Microsoft Snaps Up PlaceWare. Microsoft announced on Tuesday that it purchased Web-conferencing vendor PlaceWare for an undisclosed amount. Resulting new products will fall under the newly minted Real Time Collaboration group under former Microsoft Research employee Anoop Gupta. [Microsoft Watch from Mary Jo Foley] Does this move Microsoft closer to competing with Groove and/or QuickPlace? [Tom’s Blog]
Justifying an intranet through an information audit
“But admirable though that is it can be very difficult translating business objectives into information resource requirements and from that into how enhanced access to information will benefit the organisation. It really does need some form of information audit, and there is no better book than The Information Audit by Sue Henczel, K.G.Saur, 2001, ISBN 3-598-24367-7. An exceptional book, and should be mandatory reading for intranet managers. An audit will soon uncover all the evidence you need to justify an intranet without the need to purchase an abacus.” [Tom’s Blog]
Autonomy Launches New Eduction Module. EContent Jan 21 2003 4:33PM ET [Moreover – Knowledge management news]