Gartner papers on ECM/WCM

Here are some Gartner white papers related to ECM/WCM. Unless covered by the umbrella ECM category, I have not specifically included Document Management topics in this list. You will need a Gartner subscription to read these papers.

Generic ECM/WCM

Title: Management Update: What You Should Know About Enterprise Content Management
Author(s): Mark Gilbert Debra Logan Karen Shegda Garth Landers Kenneth Chin
Last Revision Date: 24 Jul 2002
Summary:
Content management is a hot technology area for enabling efficient Web sites and workplaces. Gartner discusses how enterprises can sort through the content management puzzle and save money by buying only what they need.
http://www3.gartner.com/DisplayDocument?id=365057

Title: From Enterprise Content Management to SES and Beyond
Author(s): Mark Gilbert Lou Latham
Last Revision Date: 28 Feb 2003
Summary:
Enterprises are demanding flexible, content-based infrastructures for greater business productivity. The smart enterprise suite represents the natural evolution of content management, portals and collaboration.  
http://www3.gartner.com/DisplayDocument?id=387355

Title: Building a Web Content Management Request for Proposal
Author(s): Lou Latham Mark Gilbert Tom Berg
Last Revision Date: 27 Sep 2002
Summary:
This Strategic Analysis Report provides guidelines for enterprises seeking to construct a request for proposal for Web content management software and services.
http://www3.gartner.com/DisplayDocument?id=371869

Title: The 2002 Web Content Management Magic Quadrant
Author(s): Mark Gilbert Lou Latham
Last Revision Date: 06 Aug 2002
Summary:
The Gartner Web content management Magic Quadrant still has three leaders, but the number of vendors has shrunk in 2002. The remaining vendors are striving to differentiate themselves as WCM becomes more ubiquitous.
http://www3.gartner.com/DisplayDocument?id=365839

Title: Web Content Management Key Issues for 2003
Author(s): Mark Gilbert Lou Latham
Last Revision Date: 14 Feb 2003
Summary:
WCM has evolved considerably since 2000. Growth and turmoil in the market and underlying technologies have led the Key Issues for 2003 to focus on making the technology more ubiquitous through better integration and licensing.
http://www3.gartner.com/DisplayDocument?id=386056

Vendor-Specific

Title: Documentum 5 Content Management Software
Author(s): Karen Shegda
Last Revision Date: 12 Feb 2003
Summary:
Documentum 5 is a platform for building document and content management solutions. Documentum also markets a series of focused product packages–Editions–that are built on the Documentum 5 platform.  
http://www3.gartner.com/DisplayDocument?id=307407

Title: IBM Content Manager
Author(s): Karen Shegda
Last Revision Date: 05 Aug 2002
Summary:
An integrated document management product, IBM Content Manager lets organizations capture, store, manage and distribute all forms of digital content, including scanned paper documents and rich media.  
http://www3.gartner.com/DisplayDocument?id=308444

Blog as backup brain

Thinking in public – knowledge management with a small k. I started experimenting with weblogs and precursors to weblogs several years ago and began to publish a public weblog about 18 months ago. I’ve found the notion of weblog as backup brain to be a powerful metaphor for finding the value of weblogs to the work of an individual knowledge worker within an organization.

One of the central things that occurs with this strategy is that you have to start learning how to think in public. That certainly can feel like a risky thing to do. In some organizational settings it might well be risky. But I’m increasingly convinced that developing that skill will be an important aspect of what organizations must learn to do to survive and thrive in today’s world. [McGee’s Musings]

Creating a Knowledge Sharing Culture. Some time ago, I wrote an e-mail to a Knowledge Manager in a large organization giving him some advise on how I thought he could help create a ‘knowledge sharing culture’ in his organization. I thought I’d share it. [Gurteen Knowledge-Log]

Udell’s book on collaboration

Blogs, scopes, and human routers. Back before there were blogs, my groupthink laboratory was the NNTP protocol, which I used at roughly four levels: workgroup (my new media development team at BYTE Magazine), department (the BYTE editorial team), company (all of BYTE), and world (BYTE’s public newsgroups). I learned something then that was, and still is, quite difficult to describe — but critically important. I call it the principle of scoped collaboration, and I illustrated it in a chapter of my book like so: … [Jon’s Radio]

Judging from the chapter excerpt, Jon’s book looks like it is probably worth a read even though it was published back in 1999.

Last bit of news from the music front is that there’s a new Jayhawks album out. It’s called Rainy Day Music. I was in a restaurant or bar and heard a Jayhawks song I had never heard before. When I checked Amazon they were taking pre-orders. The last time I checked, I had told Amazon how I feel about the Jayhawks so I’m a little pissed that their recommendation engine didn’t let me know about the release.

Also recently arrived from Amazon is the Wilco DVD, I Am Trying to Break Your Heart. I haven’t watched it yet, but oddly enough, I have watched the bonus DVD which contains extra footage and a couple of live performances. I’m looking forward to checking it out. Obviously the band is awesome but the story about how they essentially bought back their own album (Yankee Hotel Foxtrot) and put it out themselves should be good.