Category: Alfresco Community

Screencasts of my favorite Alfresco 4.2 Community Edition features

I wrote up a list of some of my favorite new features in Alfresco 4.2 Community Edition in this blog post over at socialcontent.com. But I saved the best stuff for you, my loyal ecmarchitect.com reader: Screencasts showing those favorite features in action! Don’t worry, these are short and to the point. Hopefully just enough of a taste of each feature to get you to download Alfresco 4.2 Community Edition and try it out for yourself.

So without further ado, here are screencasts of my favorite new features in 4.2 Community (be sure to switch to full screen to enjoy their HD splendor)…

The new and improved Google Docs integration is very cool. I have a feeling this is going to be popular.

And how about that new Rich Media Gallery view in the document library? This is just one of multiple new document library views coming down the pike if I’m not mistaken. You can use the same extension points Ray used to create your own custom document library views.

There are a few new dashlets (Saved Search, Site Search, My Discussions) and some enhancements to existing dashlets (Image Preview, My Tasks).

Here’s one I’ve heard requested multiple times: Can I select multiple documents and download them as a zip? Boom. It’s in there. Another new document action is “Quick Share” which Alfresco in the Cloud users have been enjoying for some time. Now it’s available on-premise.

All of these screencasts were based on an October 8 nightly build using the binary installer. There may be some differences between what is shown here and what is in the final release.

So there you go folks. Download the new Community Edition release, try it out, and give us your feedback. I believe the plan is to have at least one more Community Edition release before DevCon. So you should definitely make it a point to try it out before you show up in Berlin or San Jose in November. That way you can slap these Engineers on the back for all of the great work they’ve put into this release!

New Dashlet Challenge Deadline: 10 September

Multiple people have asked for an extension of the Dashlet Challenge deadline. So let’s extend it to September 10, 2012 at 12:00 BST. That gives you this weekend and next weekend to get your entries submitted.

That’s also the last day of DevCon early-bird registration. Because some of you might be waiting to see if you win DevCon passes for your submission, it means you are risking missing out on the early-bird discount. I don’t want this to happen, so if you submit your Dashlet Challenge entry by the new deadline, I’ll make sure you get early-bird pricing if you don’t win a DevCon pass. Sound fair?

Now get to coding!

Alfresco News Recap: DevCon, Survey, Dashlets, & a Forums Milestone

The news in the Alfresco world is happening faster than my sluggish blogging pace can keep up with, so I am forced to write a “recap” style post to keep you informed. It won’t win a Peabody, but at least you’ll be in the know…

Alfresco DevCon Registration Goes Live

Alfresco DevCon registration has been live for a little over a week. This year, we have a cool site just for DevCon that includes the full agenda, travel info, speaker bios, and a sponsor listing. Early-bird registration ends September 10 for both Berlin and San Jose. We’re on a pretty good pace right now with registrations so I would not wait around to secure your spot.

Alfresco Community Survey

The survey ended a couple of months ago. Honestly, we had a disappointing response rate compared to last year. Still, there was some good feedback provided. I’m responding to many of you to get you to elaborate further on your suggestions or to respond to specific questions. I’m about halfway through my follow-up list. Last year, I published the survey results and I’ll do that again this year before too long.

Alfresco Dashlet Challenge

The Alfresco Dashlet Challenge has just kicked off. This is a developer-focused contest in which people try to see who can create the coolest Add-Ons for Alfresco Share. You could win one of three Android tablets and a free DevCon pass if you can edge out the stiff competition. My blog post on socialcontent.com talks about some of last year’s submissions and includes a link to the full terms and conditions. My fellow American citizens were a big no-show in last year’s Dashlet Challenge, so I’m hoping to see that corrected this year!

Mark Rogers Makes His 4,000th Post

If you’ve spent any time in the Alfresco Forums, odds are you’ve come across Mark. He’s been a dedicated soul, working tirelessly to answer questions on just about every topic imaginable, since 2008. He’s routinely in the top 1 or 2 users in terms of volume in any given month. What’s great about Mark, though, is not just that he’s prolific–he’s also helpful. The guy has racked up 287 points, which is second only to Mike Hatfield. Needless to say, I’m a big fan of Mark’s. Well, last month, Mark made his 4000th post in the Alfresco Forums. 4000 posts! Just to give you some perspective, that’s about 1.5 times higher than the person with the 3rd highest number of posts (Kevin Roast). Of course everyone who spends significant amount of time in the forums on their own time deserves kudos, but when you see Mark at DevCon (or run into him in the forums) please congratulate him on this milestone.

While I’m on the topic of forums, we did pretty good on cutting down on unanswered posts in February, March, and April. Those months had some of the lowest number of unanswered topics as a percentage of topics created. But now we’re creeping back up to our old numbers. If you get a chance, maybe you could spend an extra 30 minutes in the forums this week. If everyone did an extra post a week (which is about 1/30th of Mark’s pace!) it would really help out.

Alfresco Virtual Meetup Recording and Related Links

If you missed watching the live streaming of the Alfresco Virtual Meetup live, well you missed a little nugget of Alfresco history. But you can re-live it in all of its glory by watching the recording.

Here are some links related to the discussion:

  • Learn about Alpaca: http://code.cloudcms.com/alpaca/1.0.1-SNAPSHOT/
  • Chris Paul’s Repo: http://github.com/cmpaul/alfraca
  • Dave’s Chrome Extension: http://code.google.com/p/alfresco-activities-browser-extensions/
  • And AlfJS is available at GitHub here: https://github.com/Alfresco/AlfJS

Let me know what you think of the format. Maybe we should start doing Tech Talk Live using Google Hangouts instead of WebEx?

 

Alfresco virtual meetup via Google Hangouts on July 2

On Monday, July 2 at 13:00 US/Central 19:00 London time we will have the first-ever Alfresco virtual meetup using Google Hangouts on Air. Planned panelists include Luis Sala, David Draper, Chris Paul, and myself. We’ll be talking about some cool side projects these guys have going, including a low-level JavaScript client for Alfresco called AlfJS, a Share Activities Browser Plug-in, and a look at Alpaca, a client-side forms and templating engine.

The meetup will be broadcast live on the Alfresco Google+ Page and recorded for later viewing on YouTube. Join us!

Take the 2012 Alfresco Community Survey and Win $250

It’s that time again, folks. Time to see how we did over the past year and what corrections we need to make in the year ahead to keep the Alfresco community on track.

Whether you are an Enterprise subscriber or someone who works with Community Edition, I need as many people in the ecosystem as possible to take the survey.

Why bother? Because we care what you have to say. Seriously. Many of the things we’ve done in the community over the past year have been a direct result of this survey. You told us, we listened, we executed. Now it is time to find out how effective that execution was and to see what we need to do for the coming year.

So please do take 15 minutes to tell us how we’re doing. And if the “help us help you” reason isn’t enough, two lucky winners will walk away with $250 Amazon Gift Certificates.

You have until June 15 to take the survey.

Thanks ahead of time for your feedback and good luck!

Alfresco DevCon 2012: San Jose & Berlin

Last week I announced that Alfresco DevCon 2012 will be in Berlin and San Jose. We’ll be at the Berlin Hilton November 5, 6, & 7 and at the San Jose Marriott & Convention Center November 13, 14, & 15. Eagle-eyed readers who saw the announcement last week will note that the Berlin date has changed. The DMS Expo conference in Stuttgart conflicted with our dates so we’re moving to give everyone the maximum opportunity to Experience DevCon Awesomeness.

In both cities, the first day of the conference is an optional training day. We’re still working out exactly which classes will be offered on the training day, but we are increasing capacity this year due to popular demand.

Like last year, the main conference days will feature keynotes from Alfresco leadership, some great sessions from Alfresco Engineers, partners, and other members of the community, and plenty of opportunities for networking.

I’m finalizing tracks right now. As soon as I’m done, I’ll post the call for papers. I expect you to unleash a flood of outstanding conference submissions.

If you need some inspiration, take a look at the DevCon 2011 presentations on slideshare.

I typically post DevCon related news here but you might also want to follow the DevCon blog as well.

Alfresco forum users on a map & some forum stats for March

I think this is kind of cool. It’s a map that shows the Alfresco English-language forums users.

(Click to enlarge)

I love how global our community is! If your location isn’t represented, it is because either I couldn’t look up your location by IP address or you don’t have your location set in your forum profile. Telling us a bit about who you are is useful beyond map-making–it can help with event planning, for example. And maybe you’ll find someone nearby with similar interests. So why not update your location while you’re thinking about it?

Looking at the map, I guess my biggest question is: What gives, Iceland? You keeping all of that good Alfresco knowledge to yourself or what?

While I’m on the subject, I should probably mention that the top users in terms of number of posts for March were (in alphabetic order):

  • AFaust
  • Andy
  • Ashex
  • BillyBoy
  • MikeH
  • billerby
  • jordiv
  • jpotts
  • mitpatoliya
  • mrogers

Thank you!

And, if you are looking to help make a dent in unanswered posts, the top forums in descending order of unanswered posts are:

  1. Alfresco Share
  2. Configuration
  3. Alfresco Share Development
  4. Installation
  5. Alfresco Discussion
  6. Authentication, LDAP, & SSO
  7. Repository Services
  8. Development Environment
  9. Web Content Management
  10. Workflow

Unanswered posts were below average in February and March, which is great, but there is still room for improvement.

Thoughts on the Alfresco forums

Back in 2009 I wrote a post called, “The Alfresco forums need your help.” It was about how I happened to come across the “unanswered posts” page in the Alfresco forums and noticed, to my horror, that it was 40 pages long. I later realized that the site is configured to show no more than 40 pages so it was likely longer.

Now that I’m on the inside I’ve got access to the data. As it turns out, as of earlier this month, in the English forums we had a little over 1100 topics created over the past year that never got a reply. That represents about 27% of all topics created for that period.

Last year I ran a Community Survey that reported that 55% of people have received responses that were somewhat helpful, exactly what they were looking for, or exceeding expectations. A little over 10% received a response that wasn’t helpful. About 34% said they never saw a response. If you look at the actual numbers for the year leading up to the survey, there were about 1500 topics created that never got a reply, which is again about 28% of all topics created for the same period.

That day in 2009 I suggested we start doing “Forum Fridays” to encourage everyone to spend a little time, once a week, helping out in the forums. I kept it up for a while. The important thing for me was that even if I didn’t check in every Friday, I did form a more regular forum habit. It felt good to see my “points” start to climb (you can see everyone’s points on the member list) and I started to feel guilty when I went too long without checking in.

Since joining Alfresco I’ve been in the forums more regularly. In fact, this month, I decided to make February a month for focusing on forums. I spent a significant amount of time in the forums each day with a goal of making a dent in unanswered posts. I also wanted to see if I could understand why posts go unanswered.

Some topics I came across were unanswered because they were poorly-worded, vague, or otherwise indecipherable. I’d say 5% fit this category. More often were the questions that were either going to require significant time reproducing and debugging or were in highly-specialized or niche areas of the platform that just don’t see a lot of use. I’d say 20% fit this category. These are questions that maybe only a handful of people know the answer to. But at least 50% or maybe more were questions a person with even a year or two of experience could answer in 15 minutes or less.

Alfresco is lucky. Our Engineering team spends significant time in the forums. The top posters of all time–Mike Hatfield, Mark Rogers, Kevin Roast, Gavin Cornwell, Andy Hind, David Caruana, Derek Hulley–are the guys that built the platform. Somehow they manage to do that and consistently put up impressive forum numbers. We also have non-Alfrescans that spend a lot of time in the forums racking up significant points. Users such as zaizi, Loftux, OpenPj, savic.prvoslav, and jpfi, just to name a few, are totally crushing it. It isn’t fair or reasonable for me to ask either of these groups to simply spend more time in the forums. And, while I have sincerely enjoyed Focus on Forums February, I’m not a scalable solution. Instead, I’d like to mobilize the rest of you to help.

I think if we put our minds to it, we should be able to address every unanswered post:

  • Questions that are essentially “bad questions” need a reply with friendly suggestions on how to ask a better question.
  • Time-consuming questions need at least an initial reply that suggests where on docs.alfresco.com, the wiki, other forum posts, or blogs the person might look to learn more, or even a reply that just says, “What you’re asking can’t easily be answered in a reasonable amount of time because…”. People new to our platform don’t know what is a big deal and what isn’t, so let’s explain it.
  • Highly-specialized or niche questions should be assigned to someone for follow-up. If you read a question and your first thought is, “Great question, I have absolutely no idea,” your next thought should be, “Who do I know that would?”. Rather than answering the question your job becomes finding the person that does know the answer. Shoot them a link to the thread via email or twitter or IRC. Some commercial open source companies I’ve spoken to about this topic actually assign unanswered posts to Jira tickets. That’s food for thought.
  • Relatively easy questions have to be answered. Our volume is manageable. We tend to get about 400 new topics each month with 100 remaining unanswered, on average. With a company of our size, with a partner network as big as we have, with as many community members as there are in this world, I see no good reason for questions of easy to medium difficulty to go without a reply.

So here are some ideas I’ve had to improve the unanswered posts problem:

  • Push to get additional Alfrescans involved in the forums, including departments other than Engineering.
  • Continue to encourage our top posters and points-earners to keep doing what they are doing.
  • Identify community members to become moderators. Task moderators with ownership of the unanswered post problem for the forums they moderate. This doesn’t mean they have to answer every question–but it does mean if they see a post that is going unanswered they should own finding someone who can.
  • Continue to refine and enhance forums reporting. I can post whatever forums metrics and measures would help you, the community, identify areas that need the most help or that motivate you to level up your forums involvement. Just let me know what those are.

What are your thoughts on these ideas? What am I missing? Please give me your ideas in the comments.

By the way, while I’m on the subject, I want to congratulate and thank the Top 10 Forum Users by Number of Posts for January of this year:

1. mrogers* 74
2. amandaluniz_z 36
3. MikeH* 30
4. jpotts* 25
5. fuad_gafarov 22
6. zomurn 21
7. Andy* 19
8. RodrigoA 16
9. ddraper* 16
10. mitpatoliya 16

As noted by the asterisk (*) half of January’s Top 10 are Alfresco employees.

And if you are looking for specific forums that need the most help in terms of unanswered posts, here are the Top 10 Forums by Current Unanswered Post Count (as of 2/16):

1. Alfresco Share 210
2. Configuration 169
3. Alfresco Discussion 89
4. Alfresco Share Development 85
5. Installation 82
6. Repository Services 54
7. Workflow 47
8. Development Environment 44
9. Web Scripts 44
10. Alfresco Explorer 40

I’ll post the February numbers next week, and will continue to do so each month if you find them helpful or inspiring.

9 Things You Must Do to Have a Good Meetup

I spend a fair amount of time encouraging the formation of local community meetups around Alfresco and, when I can, attending many of these in all parts of the world. Alfresco meetups are especially fun because I get to meet people I’ve previously only known through the forums, IRC, or twitter.

I’ve started to identify characteristics of successful meetup groups. I thought I’d share them here and maybe others will add their ideas to the list.

Set an (interesting, relevant) agenda

Some meetups are staunchly anti-agenda. They exist because it is fun for people in the same or similar profession to get together to socialize. These have their place. For Alfresco meetups, however, I think it makes more sense to have a set agenda for each meeting. Sure, the agenda can have a “socializing” item on it, but I don’t think an Alfresco meetup that is based purely on socializing will last.

It’s also important that the agenda be interesting and relevant to your local community. I can’t tell you what that agenda is. You as a local community organizer should know. If you don’t, ask your attendees. Your attendees might be mostly technical. If so, you may have a code-filled agenda. Or, you might be completely non-technical so your agenda will be about end-user issues and solving business problems with Alfresco. I’ve been to some meetups that have a mix of both, so they start with a general interest topic and then split into technical and non-technical breakouts. The key is to know your group and what is going to work for them.

It shouldn’t be up to you to set the agenda for every meeting anyway. Make it a group effort. Or maybe rotate the responsibility.

Share responsibility

Speaking of that, find ways to get more people involved. A lot of these groups start out because one person is particularly passionate about a topic. That’s fine in the beginning, but look for ways to get others involved. It’s less work and it forms a stronger nucleus when others share the burden of the work that goes into consistently providing a quality meetup on a regular basis.

Provide food and drinks

It’s an easy win. A lot of times these meetings happen over lunch or dinner. Providing something to eat and drink helps people make the decision to come to your meetup when they are torn between their usual lunch spot and your meetup. Plus, pizza and beer are cheap crowd pleasers. Of course not everyone drinks beer so it’s a good idea to have something else on-hand, but you get the point.

In small groups, depending on the makeup, you might rotate refreshment duties. Or, try to get someone to sponsor your group and let them pick up the bill.

Foster connections

One of your roles as a community organizer is to act as a connector. You have a unique insight into each of your attendees’ motivation for attending the meetup so when you see two or more people that can help each other meet their goals make that introduction. The more connections you can make the more likely it is those people will return.

You might also consider setting up a channel for collaboration that can happen between meetings.

Publicize your meetup

Once you’ve set a time and a place for your meetup, you’ve got to get the word out. Many local Alfresco communities use meetup.com but there are alternatives. Regardless of where you host information about your meetup, make sure you are listed on the Local Communities wiki page.

If you are a partner and you are hosting or helping organize the meetup, contact your clients that are in the area and give them a personal invitation. You might even follow up on the day of the meetup to make sure they are coming.

If you let me know about your meetup I can help get the word out by inserting a blurb about it into Alfresco’s “Event Roundup” that goes out each month. I can also tweet about your meetup on my account and Alfresco’s.

I think sending out tweets a week prior, the day before, and the day of works pretty well.

Prohibit hard sales/recruiting pitches

If it turns out that your meetup is just an excuse to sell people your products or services, or people are descended upon by packs of rabid recruiters the minute they walk in the door, you’ll kill any chance you have of building something cool and long-term. No one wants to take time out of their personal schedule to hear a sales pitch. If you are a partner hosting the meetup, pay particular attention to this. People may walk in the door skeptical–you don’t want to confirm their fears with a hard sell.

I’m not saying you shouldn’t mention who donated the space or who paid for the sandwiches. If you want to keep getting free space and sandwiches you’ve got to do that. Just be cool about it. I think giving a sponsor two minutes to talk about what they do while everyone is grabbing a drink is reasonable.

As the meetup organizer it is your job to work with the rest of the group to establish ground rules about acceptable behavior and to swiftly (but professionally) deal with people who act outside the norms of your group.

Pick a central location

I live in Dallas, which isn’t just a city, it’s a “Metroplex”, which, roughly translated means, “No matter where you decide to have your meetup, someone’s going to drive an hour or more to get there.” That can make picking a meetup spot tough.

Especially when you are starting out, look at who’s coming and where they are coming from and try to pick a central location. You can try a different location for each meeting, but I’ve found that you will end up just getting a different set of attendees each time based on where the meeting is. There’s no easy answer. The best advice is to pick a central location, near main arteries and mass transit, make sure your start time comprehends traffic patterns at that time of the day, and make your agenda compelling enough that someone will want to make the journey.

Welcome everyone

It is important that everyone feel welcome at our meetups. This idea of inclusiveness is comprehensive. It covers everything from your relationship with Alfresco (Enterprise customer, Community user, partner, employee) to your demography (age, race, religion, sex, orientation). Everyone shares in the responsibility of fostering a welcoming atmosphere and raising the issue with the group its leaders if something is out-of-line.

Have fun!

Last, your meetup has got to be fun. We all sit in mind-numbing meetings as part of our day job. Why would we want to spend  personal time in yet another one? Part of this is about encouraging interactivity. Don’t just have presentation after presentation. Ask the attendees to share short stories about their projects or implementations. Maybe set a common goal to develop an add-on for the community and challenge another local community to do the same.

If you are organizing local community groups around Alfresco and you haven’t yet introduced yourself to me, please do so. I can also hook you into our community of community organizers, which we call Team LoCo (I stole the name from Jono Bacon). And, if you have additional thoughts on what makes a great meetup, please share them in the comments.